Returns & Information

WARRANTY:

For over 40 years Jarvis, Inc. has supplied shooters with the highest quality products on the market. If any of our products do not perform as they should please contact our customer service at (406)961-4392. All returned items are subject to inspection. See below for our return policy.

RETURNS:

Jarvis, Inc. accepts unused and unaltered items in original packaging and condition for 30 days from the date received for refund (may be subject to restocking fee), credit, or exchange. Any problems with items received must be reported within 30 days of the date received. Shipping charges are non-refundable. Once received, the item will be subject to inspection before any refund, credit, or exchange is given. To return an item please follow the steps below.

1) You must call customer service @ (406)961-4392. Return procedures will be explained and a “RETURN AUTHORIZATION NUMBER” issued. This will not be handled via email.

2) Place the RA# on the package so it may be easily seen. Packages w/o RA#’s will not be accepted.

Accepted returns may be subject to a 10% restocking fee. Order cancellations are subject to a $10.00 cancellation fee. Orders must be cancelled before item ships.

SHIPPING:

Our standard shipping is USPS – Priority Mail. If you would like to alter the method of shipping please contact our customer support at (406)961-4392 after you have placed your order.

PRIVACY STATEMENT:

JARVIS INC. is the sole owner of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share any information with any third party outside of our organization, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. If you feel that we are not abiding by this privacy policy, please contact us immediately at (406)961-4392 or facts@jarvis-custom.com.

DEALERS:

Any dealers can create a dealer account by sending a copy of their FFL and one other supporting document.  Supporting documents include an SOT, City/County/State Business License, or Sellers Permit.  To receive a discount, BOTH the FFL and supporting document mentioned above must be supplied or on file. The order will only be shipped to the business address.  If Purchase Order numbers are used, supply PO number with order.

Once a dealer account is created, a discount of 10% will be applied to all orders after the order is placed.